---
title: "Monzo Tone of Voice"
description: "Bank's public tone-of-voice guide with concrete before-and-after rewrites for money, error and sensitive-situation messaging."
canonical: "https://vibing.inc/library/monzo-tone-of-voice-vg-0536"
category: "Design Systems & Foundations"
subcategory: "Content & voice"
license: "free"
author: "Monzo"
source: "https://monzo.com/tone-of-voice/"
---

# Monzo Tone of Voice
Bank's public tone-of-voice guide with concrete before-and-after rewrites for money, error and sensitive-situation messaging.
## Facts
- Source: https://monzo.com/tone-of-voice/
- Category: Design Systems & Foundations / Content & voice
- Author: Monzo
- Licence: free
- Tags: voice-and-tone, content, fintech, writing
## Why it's a gem
Shows tone rules applied to hard cases: debt, fraud, bereavement.
---
Listed in The Vibeary: https://vibing.inc/library/monzo-tone-of-voice-vg-0536 · JSON: https://vibing.inc/api/public/library/gems/monzo-tone-of-voice-vg-0536